GENERAL TERMS AND CONDITIONS
1. These terms and conditions apply to your access to the Dreshnik.eu website ("Website"). Please read these terms and conditions carefully before accessing and/or ordering any goods from our Website. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions. If you do not agree with the terms and conditions, please do not use this Website.
Dreshnik.eu website is operated by Global Stock Ltd. whose registered address is 27, Vardar str., Ruse city, Bulgaria, VAT number: BG 204486014.
A description of the main characteristics of goods can be found on the product pages of the Website. Prices for goods on the Website appear on the product pages and include all taxes.
Select the goods you require and click ‘Add to cart’;
Choose the quantity of goods you wish to purchase (the default will be one (1) unit);
Review your basket making sure all specifications such as size (see our sizing chart) and colour fit your requirements, then click "Checkout";
If you are a new user, you could either register an account or checkout as a guest.
In case you register an account, you will need to enter an email address and password. You must keep your email address and password confidential as they allow access to your account.
To continue setting up an account, you will need to enter your personal details and delivery address.
Once you have set up an account, you will be directed to the shipping confirmation page .
You will then proceed to the secure payment page where you may select the payment type and complete your order. Following submission of your order we will send you an automated order acknowledgement to the email address provided.
For fast order of particular article you can use the "Buy it now" button. Please take into consideration that all your prevoius articles will be automatically removed from your basket and you will be re-directed to the Checkout page.
By placing an order through our website, you warrant that you are legally capable of entering into binding contracts.
Delivery costs are additional to the displayed price and vary depending on the country of delivery and the quantity/weight of goods ordered. We deliver worldwide and the shipping costs will be automatically calculated in the web site.
Delivery time: up to 10 working days, depending on the destination.
5. METHOD OF PAYMENT
- Credit/debit card
- Bank Transfer (for wholesale orders only). The method will automatically appear at the checkout when the total value of the order reaches 256 EUR (or the relevant amount in other currencies, on daily cross rate basis) VAT incl.
Payment will be taken in the relevant currency.
6. RETURN POLICY
You may cancel your order any time within fourteen (14) working days, beginning on the day after you received the goods. We will refund the price of the goods in full. However you will be responsible for the cost of returning the goods to us. If a refund is payable to you, we will process the refund as soon as possible and in any case within thirty (30) days of the day we receive the order back.
To cancel an order, you must inform us in writing. You must also return the goods to us as soon as possible. The goods need to be in their original packaging. You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
Please return any goods according to the following details:
Global Stock Ltd.
27, Vardar str.
Ruse city, postal code 7000
Please also indicate the following information: your name and order number.
Our returns policy does not affect your statutory rights.
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we receive the order back. The transport costs will also be refunded.
If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.
If you have a query about returning goods, please e-mail us: firstname.lastname@example.org
7. WARRANTY AND LIMITATION OF OUR LIABILITY
We do not make any representation or warranty. To the maximum extent permitted by law we exclude completely all liability whatsoever for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) however caused (including negligence) arising out of or in connection with Dreshnik.eu and its use or performance.
Cookies are small files which are stored on your internet browsing device (e.g computer, tablet or phone). Cookies don't store your personal details such as your credit card details, your name or your date of birth. If you disable or delete cookiesyou may not be able to shop or access important parts of our site. Further information on cookies, including instructions on how to amend your browser settings to turn off cookies, is available widely online.
9. DATA PROTECTION AND PRIVACY
We take appropriate technical and organisational measures to protect against unauthorised or unlawful processing of your personal information, including encrypting your information to applicable industry standards.
During your visit to the Website we may gather certain personal information that is necessary to set up your account, for the purposes of billing, delivery of your goods and queries. We only keep your information for as long as is necessary to process your order, process any applicable refunds, respond to any complaints/feedback or to provide you with promotional information you have subscribed to.
Ordinarily we do not have access to your financial information which is securely transferred directly to our card processing agents and who process it on our instructions.
Our card processing agents are required to maintain the security and confidentially of your personal details, and are required not to retain, share, store or divulge any personal information for any other purposes.
We take all feedback very seriously and aim to deal with complaints as quickly and effectively as possible.
For complaints relating to orders placed through our website, please email email@example.com. To assist us in dealing with your complaint, please detail all aspects of the complaint, your order number and your contact details.
By accessing this website you agree to submit to Bulgarian law.